All Posts

I Told You So!

“I told you so” along with “That’s a dumb idea,” “I knew you couldn’t do it” and “What were you thinking?!!” are just some of the nasty comments that may catch us off guard when they come our way.  Even worse is when those well-intentioned, but hurtful comments come from people close to us such as co-workers or family. I…

More info

Speak so they listen to you. Listen so they speak to you.

In my communication keynotes and workshops, I frequently share this popular quote: “Speak so that others love listening to you. Listen so that others love speaking to you.” What I love sharing even more is HOW you go about doing that. How do you get a positive reaction from others when you speak…and when you listen? I sometimes share jokingly—truth…

More info

How to Be Content

  “What brief thought would YOU share with young women on how to be content…even in tough times?” That’s the question that I recently posted on Facebook in preparation for a super-short presentation on “contentment”…and the responses I received are useful to EVERYONE, not just young women. I could have bypassed the opportunity to post this question. I could have…

More info

Back to S.C.H.O.O.L

Back to S.C.H.O.O.L. My daughter is grown and out of the nest!  However, August still feels like back-to-school time for me because it’s a month that I’m usually speaking to education groups to kick off the academic year. Three of my five paid speaking engagements this month have been on university campuses.  I facilitated two staff retreats and served as…

More info

Angry Email

“Angry Email: Can’t Say Something Nice?” I recently had the unique opportunity to read a REAL-LIFE  “angry” email that a colleague had composed in response to a difficult workplace situation.   The first list of words below was taken directly from that email. Thankfully, the email that was actually sent included the second set of words below.   Positive, tactful yet still…

More info