High-Touch High-Tech

Angry Email

“Angry Email: Can’t Say Something Nice?” I recently had the unique opportunity to read a REAL-LIFE  “angry” email that a colleague had composed in response to a difficult workplace situation.   The first list of words below was taken directly from that email. Thankfully, the email that was actually sent included the second set of words below.   Positive, tactful yet still…

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Rude or Respectful?

Are you Rude or Respectful? In a poll of my monthly email Communique’ (eNewsletter) readers last month, I received the following responses to the question:  “What cell phone bad behavior annoys you the most?”   I’ve cut and paste the actual responses below. Read on and see if—yikes!—you recognize yourself in any of these rude cell phone scenarios…or are you more…

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