High-Touch High-Tech

What Absolutely Annoys You About Online Communication

What Absolutely Annoys You About Online Communication

I surveyed my monthly Communique’ readers earlier this year, asking them this question: “What annoys you most about the way people communicate online?”  The responses fell neatly into these three categories: Mistakes and Misspelling, Misunderstanding, Meanness. I’ve summarized the responses below almost word-for-word as received.  I’ve also included duplicate responses in order to emphasize how annoying some online communication habits…

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Angry Email: Use These Positive Phrases

Angry Email: Use These Positive Phrases

I had the unique opportunity to read a REAL-LIFE  “angry” email that a colleague had composed in response to a difficult workplace situation.   The first list of words below was taken directly from that email. Thankfully, the email that was actually sent included the second set of words below.   Positive, tactful yet still clearly conveyed the concerns. Perhaps this wrong…

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Rude or Respectful?

Are you Rude or Respectful? In a poll of my monthly email Communique’ (eNewsletter) readers last month, I received the following responses to the question:  “What cell phone bad behavior annoys you the most?”   I’ve cut and paste the actual responses below. Read on and see if—yikes!—you recognize yourself in any of these rude cell phone scenarios…or are you more…

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