“Communicating for Success”
In this interactive presentation you will learn how to communicate in a way that gets your ideas heard and encourages the cooperation of others. Sarita will also share her Top Ten Positive Communication Phrases and her two “green jello” principles of conflict resolution.
Presentation highlights include:
-Find out what your body language is saying
-How to overcome barriers to listening
-Why we don’t like to confront and what to do about it
-Pros and cons of confronting conflict
-Key ingredients necessary for resolving conflict
-How to receive feedback without getting defensive
-Do’s and Don’ts of Giving Constructive Criticism
-Sarita’s Top Ten Positive Communication Phrases
-Three Step Communication Model
-Sarita’s “green jello” principles of conflict resolution
Sarita (right, in green) partnered with Eva Szots of Kaiser Permanente to conduct a series of off-site workshops, including Communicating for Success.