NEW KEYNOTE TOPIC:
Say What You Mean in a Nice Way: Communicating with Kindness and Compassion
Learn how to transform uncomfortable conversations into constructive communication in this upbeat presentation based on Sarita Maybin’s new book Say What You Mean in a Nice Way. Take away real solutions for communicating with compassion, kindness and civility—in person and online. Gain fresh insights on how to say what you mean and mean what you say in a nice way.
Presentation highlights include:
- How to communicate with C.A.R.E. to create positive results
- You’re Not the Boss of Me – How to gain cooperation when you’re not in charge
- Do You Play Nicely? How to lead, follow or get out of the way
- How to navigate dialogue dilemmas when communicating online
- Are you a L.I.A.R.? – Four behaviors that make or break relationships