Tag: negative feedback

Make Bad Attitudes Better With These Good Words–and Without Getting Ugly

Make Bad Attitudes Better With These Good Words–and Without Getting Ugly

  “You have a bad attitude!” Even though we know people who could benefit from that negative feedback, that ugly wording is not the best way to share it. There are two reasons that saying “you have a bad attitude” is not the best way to get results: Those harsh words are likely to get a defensive response. It provides…

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These 3 Questions Can Make You Better At Confrontation

These 3 Questions Can Make You Better At Confrontation

Whether it’s at work or home, we can all benefit from becoming better at confrontation. How we handle conflict and stress is directly related to how successful and stable our relationships will be. Sometimes, the first question we ask when dealing with a tricky situation is whether we should confront or not confront. Should you confront the cranky coworker, annoying…

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Try This Surprising Way to Handle Criticism

Try This Surprising Way to Handle Criticism

  When we’re trying to handle criticism, it’s easy to feel defensive. We want to explain ourselves and defend our actions. However, while doing all that talking, we’re not listening. By being defensive, we can miss out on the opportunity to learn while we’re handling criticism. How to Handle Criticism: Grow From It We spend a lot of time and…

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Speak so they listen to you. Listen so they speak to you.

 In my communication keynotes and workshops, I frequently share this popular quote: Speak so that others love listening to you. Listen so that others love speaking to you. What I love sharing, even more, is HOW you go about doing that. How do you get a positive reaction from others when you speak…and when you listen? I sometimes share jokingly—truth…

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