Several years ago, as we were emerging from an economic downturn, I wrote an article based on my popular presentation “How to Stay Positive and Focused in Uncertain Times.” The suggestions in that article still hold true and offer hope today. Focus on what you can control You can’t control the national economy or who is currently in this…
“I told you so” along with “That’s a dumb idea,” “I knew you couldn’t do it” and “What were you thinking?!!” are just some of the nasty comments that may catch us off guard when they come our way. Even worse is when those well-intentioned, but hurtful comments come from people close to us such as co-workers or family. I…
I had the unique opportunity to read a REAL-LIFE “angry” email that a colleague had composed in response to a difficult workplace situation. The first list of words below was taken directly from that email. Thankfully, the email that was actually sent included the second set of words below. Positive, tactful yet still clearly conveyed the concerns. Perhaps this wrong…