“People do business with those they know, like and trust,” according to the popular expression. As such, it benefits us to know how to use communication skills to make more meaningful conversations. I recently quoted those wise words when I was interviewed by Reader’s Digest Magazine for a communication article: How to Talk to Pretty Much Anyone. I also shared…
You’ve probably heard the expression “There is no “I” in Team.” That refers to the fact that the word TEAM does not have an I in it, but more to the point, it stresses that we can work together better when we focus on we, the team, rather than just focusing on what I want. As a twist on that…
During this crisis, you may be asking the question, what can I do to help? How can I communicate that I care? What difference can I make? Meanwhile, you may be scrambling to save your own business or keep your career from crashing, all while home schooling your children. It has been more than a month since the Covid-19 quarantine…
In our personal and professional lives, teamwork comes in many forms. From group assignments and project management at work to social and family planning at home, we often need to work together better. No matter what the context, all teamwork has something in common: the three types of behavior that people exhibit while working in a group. Generally, when working…
In the more than 20 years that I’ve spoken at companies and conferences about staying positive and working together better, I have received feedback from hundreds of employees. They have shared what regularly frustrates them. Often the things that annoy employees the most fall into four categories: Lack of accountability Lack of appreciation Lack of direction Lack of belonging…
The word “no” may be easy to say, however figuring out how to say “no” can be difficult. Even when we know that saying “no” can help us draw healthy boundaries, it can still be challenging to do so. In my experience, I’ve found it helps to say “no” nicely by first acknowledging the other person’s request and then…