Have you found yourself in a situation that requires you to gain cooperation when you’re not officially in charge? Whether you’re communicating with a client, a boss, a colleague or even your family, figuring out how to pull rank when you have no rank to pull requires perspective, strategy and clear communication. The first step to gaining cooperation from…
“I told you so” along with “That’s a dumb idea,” “I knew you couldn’t do it” and “What were you thinking?!!” are just some of the nasty comments that may catch us off guard when they come our way. Even worse is when those well-intentioned, but hurtful comments come from people close to us such as co-workers or family. I…
In my communication keynotes and workshops, I frequently share this popular quote: Speak so that others love listening to you. Listen so that others love speaking to you. What I love sharing, even more, is HOW you go about doing that. How do you get a positive reaction from others when you speak…and when you listen? I sometimes share jokingly—truth…
I learned from reading the book The Five Love Languages by Gary Chapman that my preferred love languages are “acts of service” and “quality time.” In fact, my husband—with whom I celebrated our one-year wedding anniversary in December 2015—won me over with his acts of service such as offering to take me to the airport before dawn for a 6:00am…
“What brief thought would YOU share with young women on how to be content…even in tough times?” That’s the question that I recently posted on Facebook in preparation for a super-short presentation on “contentment”…and the responses I received are useful to EVERYONE, not just young women. I could have bypassed the opportunity to post this question. I could have just…
Golden Nuggets After speaking at a recent western-themed staff appreciation event, I was inspired to do a little mining for the golden nuggets in my popular presentation “How to Stay Positive and Focused in Uncertain Times.” Here’s what I dug up! In times of uncertainty and challenge your big picture serves as a “true north” which can be helpful in…