LOL TMI OMG! I Can’t Understand What You’re Saying to Me “I can’t understand what you’re saying to me!” That’s the reaction we may get when we overuse text talk, acronyms or corporate jargon. It’s nice to have a simple shorthand, at work and beyond. However, it’s also important not too use it too much in order to avoid online…
Sadly, it seems that the ability to disagree without destroying the relationship is a lost art. People seem to have forgotten how to constructively express their differences of opinion without digressing into a name-calling free-for-all. Interactions on social media are an exasperating example of our society’s loss of civility—especially during these unprecedented times. Certainly, there are times when the other…
In an interview about my new book Say What You Mean in a Nice Way: Working Together Better in High-Tech Times, I was asked “how can we be more diplomatic?” I loved that question because people sometimes mistake the word “nice” for “weak” or “wimpy”, but I believe that the word can mean “tactful,” “assertive”—not aggressive!—and, well, “diplomatic.” Here’s how…
“Please and Thank you, they’re called the magic words. If you want nice things to happen, they’re the words that should be heard.” These are lyrics from a song sung by Barney the Dinosaur and his sidekick kids in a children’s show my daughter and I watched faithfully when she was growing up. And, I think there’s a lesson in…