“I appreciate you!” has become a common, perhaps overused, phrase. The real test is whether the person’s actions support that proclamation because appreciation is an action word. Here are three actions you can take to make sure your expressions of appreciation are well received, especially at work. Customize When I was a supervisor in university administration some years ago, I…
Difficult conversations don’t have to ruin the relationship. Find out four ways to address the issues while keeping the relationship intact. We’ve all been there. A co-worker misses a deadline. A team member’s tone comes across as dismissive. A client makes a request that’s just not realistic. In that moment, you have a choice: avoid the issue and hope it…
In his quintessential keynote at the University of Maryland 2025 commencement, Kermit the Frog shared three points that he described as close to his heart. And I embraced them as well! I can’t even recall who spoke at my own college commencement ceremonies all those years ago. However, I’m incredibly proud of earning both my Bachelor’s and Master’s degrees at…
I watched with awe The Avengers, was wowed by Wonder Woman and emboldened by Black Panther. Yet, each of us has some cool characteristics in common with the superhero we love to admire. We too have superpowers that can be used for the greater good while eradicating evil. No cape or tights required! The 10 characteristics below were originally shared by…