During this crisis, you may be asking the question, what can I do to help? How can I communicate that I care? What difference can I make? Meanwhile, you may be scrambling to save your own business or keep your career from crashing, all while home schooling your children. It has been more than a month since the Covid-19 quarantine…
In our personal and professional lives, teamwork comes in many forms. From group assignments and project management at work to social and family planning at home, we often need to work together better. No matter what the context, all teamwork has something in common: the three types of behavior that people exhibit while working in a group. Generally, when working…
In the more than 20 years that I’ve spoken at companies and conferences about staying positive and working together better, I have received feedback from hundreds of employees. They have shared what regularly frustrates them. Often the things that annoy employees the most fall into four categories: Lack of accountability Lack of appreciation Lack of direction Lack of belonging…
The word “no” may be easy to say, however figuring out how to say “no” can be difficult. Even when we know that saying “no” can help us draw healthy boundaries, it can still be challenging to do so. In my experience, I’ve found it helps to say “no” nicely by first acknowledging the other person’s request and then…
“Please and Thank you, they’re called the magic words. If you want nice things to happen, they’re the words that should be heard.” These are lyrics from a song sung by Barney the Dinosaur and his sidekick kids in a children’s show my daughter and I watched faithfully when she was growing up. And, I think there’s a lesson in…
The question is how do you communicate that you care to your clients, co-workers and even your kids?!! Communicating with compassion is especially important in situations that require working together in a problem-solving or conflict resolution situation. In the words of leadership guru John Maxwell: “People don’t care how much you know until they know how much you care.”…